Frequently Asked Questions

EYELASH EXTENSIONS FAQ

WHAT ARE EYELASH EXTENSIONS?

Eyelash Extensions are individual or multiple strands of synthetic fibers made to replicate your eyelashes  When applied, eyelash extensions lengthen and thicken your own natural eyelashes. The strands are applied to each individual natural eyelash, one by one. With proper application, lash extensions could look as natural or as dramatic as you desire. 

DO I HAVE TO DO ANYTHING TO PREPARE FOR THE SERVICE?

All eye makeup, especially mascara will need to be removed.  Use an oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover mascara. Lashes should not be permed or manually curled at the time of appointment. Also we request that you not have any food or beverage with caffeine before your appointment if you likely get jittery from it. 

HOW LONG WILL IT TAKE TO APPLY EYELASH EXTENSIONS AND HOW IS IT DONE?

The application process for lash extensions normally takes about 60-90 minutes for a full set of lashes and 60-90 minutes for a refill. You will lay comfortably on a massage table with your eyes closed while relaxing ambient music is played in the background. During application, your lower lashes will be covered and the extensions will be applied only to your upper lashes one at a time. 

HOW DO I CHOOSE THE LOOK I WANT?

Your technician will consult with you to understand what type of style you are interested in and what look will work best with your natural lashes. The overall look of the lashes can range from very natural to very voluminous! If you have inspiration from the internet, feel free to show your technician the photo and they will try their best to recreate the look!

WHAT STYLE OF EYELASH EXTENSIONS DO YOU OFFER?

There are 4 styles of eyelash extensions ranging from most natural to most dramatic. Classic, hybrid, volume,  and mega volume eyelash extensions. 

WHAT STYLE OF EYELASH EXTENSIONS DO YOU OFFER?

There are 3 eye shapes we can create with our lash extensions: Open eye (Natural shape), Cat eye, and Fox Eye

  • Open Eye – Longest lash length towards the middle of the eye and shorter on the inner and outer corners. This shape results in the appearance of bigger eyes. 
  • Cat Eye – Longest lash length is on the outer corners of the eyes. This shape results in smaller eyes. 
  • Fox Eye – Starts out short in the inner corner, length increases rapidly to the longest length about ¼  way out and stays that same length all the way to the outer corners of the eyes. 

HOW LONG WILL A SET OF EYELASH EXTENSIONS LAST?

When applied by one of our lash artists, eyelash extensions will last the length of the natural growth cycle of your own eyelashes. Depending on your activity and day-to-day routine, refills should only be required every 2 to 4 weeks.

HOW DO I BRUSH MY EYELASH EXTENSIONS?

We recommend brushing your lashes with a spoolie from the tips of the extension. Refrain from going all the way to the root of the lashes as this can tug at the glue. Also don’t brush lashes while they are wet. Use a fan or let them air dry before brushing them in place. 

CAN I APPLY MASCARA TO EYELASH EXTENSIONS?

Our eyelash extensions are designed to give your natural lashes an improved look of fullness and length so mascara is not needed. 

CAN I SWIM, SHOWER, EXERCISE, OR VISIT A SPA WHILE WEARING EYELASH EXTENSIONS?

We do ask you to minimize the chance of wetting the extensions for the first 8 hours of wear. After that 8-hour period, the adhesive used to apply your eyelash extensions is secure enough to allow you to get right back to your routine. However, keeping away from extensive contact with steam such as in saunas or certain facials is highly recommended  since it can begin to loosen the bond.

HOW SOON CAN I WASH MY FACE AFTER THE EXTENSIONS ARE APPLIED?

The suggested time frame is 8 hours until you are able to wash your lashes. It is recommended to use an oil free cleanser. We suggest baby shampoo and have an option to buy lash cleaner in store. 

HOW DO I TAKE CARE OF MY NEW EYELASH EXTENSIONS? 

  • Avoid getting lashes wet for the first 8 hours
  • Avoid hot steam or sauna
  • Do not perm eyelashes, manually curl and refrain from wearing mascara. 
  • Brush with a clean mascara wand daily.
  • TIP: Don’t brushes your lashes while they are wet or too close to the base. 

WILL EYELASH EXTENSIONS RUIN MY NATURAL LASHES?

When applied correctly, the eyelash extension will not ruin your natural lashes. Refrain from pulling and playing with the extensions, this will cause you to pull out your natural lash. We also recommend not brushing through the lashes while they are still wet, or brushing too close to the base of the lash where the extension is adhered. Brushing your eyelashes too close to the lash line could cause the spoolie to get caught at the base of the lash extension especially when they are grown out. 

WHAT HAPPENS IF I CHOOSE TO HAVE MY EYELASH EXTENSIONS REMOVED?

We do offer a service to have the extensions removed involving a short thirty-minute appointment in which we apply a gel remover. The gel remover is applied on top of the extensions and allowed to sit for 10 minutes. Once the adhesive is dissolved the extensions are gently wiped away with lint free applicators. Once all excess gel has been removed, you will be escorted into the restroom to wash off the remaining product. 

HAIR REMOVAL FAQ

HOW DO I PREPARE FOR A BRAZILIAN WAX APPOINTMENT?

DO NOT use any oil, lotion, or oily shower gel/scrub 48 hours before your appointment.

HOW LONG DOES MY HAIR NEED TO BE FOR A BRAZILIAN WAX?

Your hair should be at least ½ inch long and be sure to not save for AT LEAST 10-14 days before your waxing appointment. Tip: Don’t trim any hair, if needed the technician will do so

WHAT IF I AM ON MY PERIOD?

You may still come to your appointment, but make sure to wear a FRESH tampon or menstrual cup. If you prefer not to come to your appointment, you may reschedule the appointment up to 24 hours before the scheduled service. If canceled less than 24 hours notice, you are responsible for the cancellation fee.

WHAT IF I AM TAKING MEDICATION?

Taking antibiotics or topical acne medicines (including accutane, differin retin A, prednisone, or corticosteroids) may make skin more sensitive and susceptible to some skin lifting, so we do not recommend getting wax while taking those medications. You must inform your technician if you are taking any of these medications. 

HOW OFTEN DO WE RECOMMEND HAIR REMOVAL?

Every 3-5 weeks, up to individuals’ hairs and skin type needs.

FACIALS FAQ

WHAT IS A FACIAL?

A facial is a family of skin treatments for the face that includes steam, exfoliation, extractions, creams, lotions, facial masks, peels, and massage. Used for general skin health. 

HOW DO I PREPARE FOR A FACIAL?

There isn’t too much you need to do to prepare for a facial the day or week before, but there are a few things to note.

1) Be sure to come to the appointment without any makeup. 

2) Try not to tan or burn near your appointment.

3) Don’t wax your skin for 24-48 hours before your spa facial. Waxing too soon beforehand could lead to irritation and a stinging sensation. 

4) Let your esthetician know any medications you may be taking and be open about the concerns of your skin. 

 5) Lastly, relax! A facial is meant to be relaxing, so don’t stress about how to prepare for a facial.

WHAT DOES A FACIAL DO?

A facial is designed to cleanse, exfoliate and nourish skin to promote a clear, well hydrated skin.

ARE THERE DIFFERENT FACIALS YOU CAN DO?

Yes, we offer many different types of facials with different benefits to target your problem area. 

WHAT SHOULD I AVOID AFTER A FACIAL?

You should avoid hitting the gym after your facial for about 24 hours because you might over stimulate the skin due to sweating and increased circulation.  You’ll also want to give your skin a break from exfoliation for 48 hours. 

TINTING FAQ

WHAT IS EYEBROW TINTING?

Technique used to semi-permanently color brow hairs. It will leave a stain on the skin, which will fade within the first week and the color on the hair strands will last over a course of 2 to 4 weeks until the hair strands grow out. Tinting defines and shapes to enhance your natural brows. 

WHAT IS EYELASH TINTING?

Eyelash tinting is the process of using a semi-permanent dye to darken your natural lashes for a more defined and intensified look without the need for mascara.The tint should last anywhere from 6 to 8 weeks. 

HOW DO I PREPARE FOR MY TINTING APPOINTMENT?

Be sure to come in with no makeup on for your tinting appointment.

PERMANENT MAKEUP FAQ

WHAT IS PERMANENT MAKEUP?

Permanent makeup, also known as permanent cosmetics or micropigmentation, is ink or pigment typically used to give the look of everyday cosmetics—most often eyebrow pencil, eyeliner, or lip color. Like tattoos, the ink is placed deep in the skin, making it permanent.

WHAT HAPPENS DURING A PERMANENT MAKEUP PROCEDURE?

Permanent makeup procedures usually take two to three hours, depending on how many areas you’re having done. This is followed by a shorter follow-up visit, about a month later, to evaluate results, check the healing process, and apply touch-ups.

Most people experience some discomfort during the permanent makeup procedure. Many providers will offer to apply a topical anesthetic to help with the pain, and it’s normal for minor bleeding to occur. 

The pigment application is performed with a specialty handheld device, a traditional tattoo coil machine, a pen or rotary machine, or a handheld device.

For permanent eyebrows: The most common technique used for creating full eyebrows is microblading. This treatment is actually semipermanent, unlike many other cosmetic tattoos, and you’ll need a follow-up shortly after your first visit.

During microblading, your provider will first sketch out your new brows. Then they’ll go over the lines with a small device that uses several tiny needles to inject pigment into the top layer of your skin. This results in fine lines of pigment that resemble individual hairs.

For permanent eyeliner: The area is numbed first, then a fine line is tattooed directly along the lash line. As with microblading, you’ll need two appointments to ensure the best results.

For permanent lip liner: The permanent makeup artist will tattoo a line around the border of your lips in order to give them a more defined look. The lip liner works in tandem with shading done to the actual lips, to enhance the illusion of fullness. Some artists will shade down to the middle of the lips for a blended effect. The color you choose can be natural, or you can match a shade of lipstick you’ll be comfortable with permanently.

For permanent lip color: Lip blushing is another semipermanent technique, similar to microblading, that promises a lip tint lasting up to two years. Intended to give a more natural look, lip blushing involves shading, lining, and pixelating the lips to achieve the desired color. 

First, a topical numbing cream is applied. Then, similar to how a tattoo artist uses shading, your provider will use a variety of needles to achieve the proper effect. Your lips will probably look darker than you intended, but you’ll lose a good deal of color after about a week. You’ll likely need at least one touch-up.

HOW LONG DOES IT TAKE FOR PERMANENT MAKEUP TO HEAL?

Your healing time will depend on your treatment, since factors like the size and shape of your makeup and the depth of the ink all play a part. Microblading and similar semi permanent treatments will take less time to heal, and you should be free of the initial scabbing within a few days. 

Generally, because the ink is implanted into the deeper skin layers, the treated area will initially appear much darker than expected. After a few days, the darker layer of surface skin will peel off to reveal the permanent pigment underneath. Don’t pick, peel, or scratch the scabs, even if they itch, since that can cause the color to heal unevenly and leave you open to scarring and infection.

If you’ve had your lips tattooed, it can take up to six weeks for the final color to “settle in” as a visible layer.

Keep in mind that some unevenness in color is to be expected. Your aesthetician will correct any color or shape abnormalities during a touch-up visit.

HOW LONG DOES PERMANENT MAKEUP LAST UNTIL IT FADES?

The pigment is tattooed into a deep layer of your skin, but the results will eventually fade. Avoiding retinols following your procedure will keep your makeup from fading faster.

Microblading has mostly replaced eyebrow tattooing but will fade faster than a normal tattoo. In addition to the immediate touch-up after you’ve fully healed, you’ll need annual or semiannual treatments to maintain the look. 

WHAT CAN YOU EXPECT DURING PERMANENT MAKEUP RECOVERY?

Recovery time is minimal, and you should be able to go back to work right away, although the treated area will scab over, so plan accordingly. After the procedure, you may have some short-term redness, but bruising is rare. Swelling and tenderness can last up to five days. Permanent eyeliner, lip liner, and lip blushing tend to produce more swelling than eyebrow treatments.

Your provider will give you detailed aftercare instructions that you should follow closely. They may include using ice packs; sleeping with your head slightly elevated, to reduce swelling; and keeping the treated areas clean, with cotton swabs and a gentle cleanser. 

Don’t expose your healing skin to any direct shower spray, skin creams, makeup, ointments or lotions—other than items approved by your technician—for at least three days after your procedure. You’ll also need to avoid direct sun exposure, tanning beds, hot tubs, saunas, saltwater chlorinated pools, and extremely hot water for two weeks.

WHAT ARE THE DIFFERENT WAYS TO REMOVE PERMANENT MAKEUP?

If you’re unhappy with your results, you have a few options. You can go through the normal tattoo removal process, which typically involves laser treatment. This process can be costly and painful, and it might lead to hair loss. A chemical peel can work to remove the surface layer of skin over your tattoo, to encourage skin renewal and help the pigment fade faster. If less fading is desired, microneedling might do the trick.